ZaFlow

Welcome to ZaFlow ("we," "our," or "us"). We are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our AI-powered form builder services (the "Services").

Please read this Privacy Policy carefully. By using our Services, you agree to the collection and use of information in accordance with this policy.

1. Information We Collect

We may collect information about you in a variety of ways. The information we may collect via the Services includes:

Account Information: When you register for an account, we collect your name, email address, and password.
Form Data: We store the forms you create and the responses you collect. You are the owner of this data. We will not access it unless required for support or legal reasons.
Usage Data: We automatically collect information about your interactions with our Services, such as your IP address, browser type, operating system, access times, and the pages you have viewed directly before and after accessing the site.
Cookies and Tracking Technologies: We use cookies and similar tracking technologies to track the activity on our Services and hold certain information.

2. How We Use Your Information

Having accurate information about you permits us to provide you with a smooth, efficient, and customized experience. Specifically, we may use information collected about you via the Services to:

Provide, operate, and maintain our Services.
Improve, personalize, and expand our Services.
Communicate with you, either directly or through one of our partners, including for customer service, to provide you with updates and other information relating to the Service, and for marketing and promotional purposes.
Find and prevent fraud and ensure the security of our Services.
Comply with legal obligations.

3. Disclosure of Your Information

We may share information we have collected about you in certain situations. Your information may be disclosed as follows:

By Third-Party Service Providers: We may share your information with third parties that perform services for us or on our behalf, including data analysis, hosting services, and customer service.
By Law or to Protect Rights: If we believe the release of information about you is necessary to respond to legal process, to investigate or remedy potential violations of our policies, or to protect the rights, property, and safety of others, we may share your information as permitted or required by any applicable law, rule, or regulation.
With Your Consent: We may disclose your personal information for any other purpose with your consent.

We do not sell your personal information to third parties.

4. Artificial Intelligence and Your Data

Our AI features process your prompts and form data to generate content. We use third-party AI providers to power these features. We have data processing agreements in place with these providers that prohibit them from using your data to train their models.

You are always in control. We require your explicit consent before accessing any of your data for AI-powered actions. You are responsible for the prompts you provide and the content you generate.

5. Security of Your Information

We use administrative, technical, and physical security measures to help protect your personal information. While we have taken reasonable steps to secure the personal information you provide to us, please be aware that despite our efforts, no security measures are perfect or impenetrable, and no method of data transmission can be guaranteed against any interception or other type of misuse.

6. Your Data Protection Rights

Depending on your location, you may have the following rights regarding your personal information:

The right to access: You have the right to request copies of your personal data.
The right to rectification: You have the right to request that we correct any information you believe is inaccurate or complete information you believe is incomplete.
The right to erasure: You have the right to request that we erase your personal data, under certain conditions.
The right to object to processing: You have the right to object to our processing of your personal data, under certain conditions.

To exercise these rights, please contact us at privacy@zaflow.com.

7. Policy on Cookies

We use cookies to enhance your experience. A cookie is a small file placed on your device. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Service.

8. Policy for Minors

Our Services are not intended for use by individuals under the age of 13. We do not knowingly collect personally identifiable information from children under 13. If you become aware that a child has provided us with Personal Data, please contact us.

9. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. You are advised to review this Privacy Policy periodically for any changes.

10. Contact Us

If you have any questions about this Privacy Policy, please contact us at privacy@zaflow.com.